First Firmware Update (Only relevant for customers that received an email about it)

Important:

This page is not relevant for most of Heavys customers

This page is relevant only for people who received an email from us regarding the matter. This page is for iPhone users who can't update software on an Android device.

1. Why we need need you to take action?

Due to some initial early version compatibility issues, we kindly ask iPhone users to use our MAC or Windows Upgrader tool for the first firmware update. Rest assured, this is a one-time requirement, and all subsequent updates will be smoothly handled through the mobile app, just like for Android users.

2. How to download the update?

DOWNLOAD DESKTOP HEAVYS EARLY VERSION UPDATER HERE

*(only to be used if can not pair to the app and if Heavys Support approved the use of this on your headphones)

after downloading please follow the steps below.

At the end of the process please download our Mobile App and connect to check your latest firmware version.

How to install:
1. download the Zip File: Once the zip file is downloaded, it is usually saved to your Downloads folder by default.

2. Open Finder and navigate to the Downloads folder or wherever the zip file is saved.

3.Extract the Zip File: Double-click on the zip file to extract its contents. This will create a folder containing the app files.

4. Open the extracted folder to review its contents. Look for the application file (usually ending with .app extension).

5. Once open, you will see this screen:

6. Please proceed with the installation following the on-screen instructions.

7. Connect your Heavys using a USB Type-C cable that supports data transfer (You can use the one that comes with Heavys as long as it's compatible with your Mac or PC).

8. Once connected, you’ll see this screen.

9. Click next, and the update will begin. It should look like this:

10. Once update is done your screen should look like this:

Once the update is done, please turn off your Heavys Headphones, turn them back on, and check if the issue is resolved.

3. Have questions?

Please visit the dedicated FAQ of this page or reach us at support@heavys.com

What is version 0.5.6?

Version 0.5.6 was the firmware version our earliest pre-order backers received. Most of you received a later version (version 0.5.9). If your headphones have version 0.5.9 or later, you can ignore this instruction manual and move on with your life. we will send email with instructions to customers with 0.5.6 version.

What is the 0.5.6 software updater?

The 0.5.6 software updater is a software program you can easily install either on your MAC or PC computer. It can update your headphones via a USB cable. Not all of you need to use the software updater. Actually, most of you will not.

How do I know if I have version 0.5.6 installed on my phones?

You will receive an email from us telling you so. If you have not received such an email, you have a later firmware version and can completely ignore this instruction guide. This software updater is only relevant for customers with iPhone and version 0.5.6 installed. If you are using an android phone, you can also ignore this and move on with your life.

Why do customers with version 0.5.6 need to download a software updater and not update through a mobile app?

Version 0.5.6 users need to download a special firmware updater for their first update. Following that initial update, all following updates can be done through a mobile app.. Once the 0.5.6 software updater is used to upgrade to the next version (0.5.9) , all other updates will be done through our mobile app once it is released end of 2024.

What will happen if I do not install the firmware updater or update my firmware?

You will stay with your current firmware version. Continue to enjoy your H1H Heavys but will not keep up to date with additional enhancements and upgrades we provide through the firmware updates.

What will the software I download do?

This updater will upgrade your firmware to the next version (0.5.9) and allow you then to use a mobile app for all future updates. There is also some other updates that may be relevant to you which we will specify in the email we send you.

Let customers speak for us

from 1116 reviews

BEST Headphones for Music Lovers

Definitely worth buying! I've had mine for a month and use them nearly everyday.

Heavys make the music sound incredible! I primarily listen to Death Metal when I'm wearing them. But they're also great for all kinds of genres. When I listen to Nordic Folk and Classical music with my Heavys, I'm completely immersed in the sound and details.

They also block out noise pretty well without having Hell Blocker (noise cancellation) mode on. When it is turned on, no outside noise can be heard. I use it while working from home and in the grocery store.

The interchangeable shell designs are awesome and super easy to change out. I currently have 3 different shells and plan to buy many more. Super excited to see what other artist shells are released in the future. The ability to customize your headphones to different artists/designs is such a fun and cool idea!

Lastly, the charge last for a long time. I've never had them die on me. But I usually throw them on a charge at night after about 3 days just to be safe.

The design is comfortable, ear form is soft and fits around the ears perfectly, and all the functions (pairing, pausing songs, changing volume, etc.) are easy to use.

Heavys are definitely worth every penny. It's obvious they put some serious TLC into making these.

Kala Haley

Heavys

12/20/2024

Best headphones I've gotten in years

The sound quality and clarity on these things is amazing. I feel like I'm picking up on subtleties that I never heard before.

Jacob Troyer

Heavys H1H Headphones Bundle

These are the BEST headphones I've ever bought in my life! These headphones can handle all the loud volumes and the noise cancelation is more than perfect! If there was a 6th star it'd get it

Braxton H

Cannibal Corpse X Heavys

Love the headset. Sound is excellent and the noise cancelling is pretty good compared to most headphones I've used. They are a little heavy but that's expected from studio quality headphones. All in all id recommend these for anyone who loves over the ear headphones or even for people who game.

Samuel Nye

Worth Every Penny

My goodness I don't even know where to begin. I bought these and they have blown my mind, they are hands down the best set of headphones I have ever purchased. I am hearing things in songs that I've never heard before, like low and quieter backing vocals and music that other headphones never provided the clarity for me to hear. They are comfortable, and great quality. They were worth every single penny.

Carly

12/07/2024

I got mine and fiancé's new headphones in today. They were my Christmas gift to him and myself. Let me tell you, I've never heard such clarity and such of an immersing experience from headphones in my life. They blow Bose headphones out of the water in terms of sound quality and clarity. Dr. Dre Beats are completely laughable compared to these. I'm in absolute love with these headphones! They have a noise canceling feature you can turn on and off as well called Hellblocker. They are absolutely massive though LOL ❤️ They are well worth the price point and will NOT disappoint!

Jonathan Rice

11/29/2024

Best Headphones I’ve Used

I’ve used countless headphones and earbuds over the years, and nothing has compared to these Heavys headphones. I primarily listen to heavy music, and there’s always something missing when I listen on other headphones. The Heavys headphones emphasize every part of heavy music without making the music sound “muddy”. The build quality and presentation and packaging are amazing. And the included case is so clean and satisfying to look at, all while keeping the headphones safe. I’m so incredibly happy with my purchase!

Adam Luna

11/27/2024

Above expectations all round

Unbelievably fast delivery
Excellent build quality
Truly amazing immersive sound
Direct customer service response to my enquiry, Horns up to Jerico for the fast professional service
Get some Heavys !!!

kiwirobin

11/24/2024

Fantastic headphones

For the price you get a fantastic sounding headphones. I rate them better than the other brands that cost me more. Will definitely be buying again when I wear these out

James Ault

11/22/2024

3rd Pair

I love these headphones! As music is one of my hobbies, the reproduction of it is greatly measured. The dynamic range and clarity of these are some of the best I have heard. With separate drivers driving specific frequencies, it reduces distortion compared to a single driver.
The build quality is excellent, they fit like a glove and with HB on, your room is dead silent. Tons more to say, but I can assure you, as a backer from the beginning these guys knew what they were doing. Buy them.

Harold knapp

11/15/2024

Just buy them already

I wrote a long review before and it didn't post for some reason... Everything I wrote boiled down to one message though: just make the purchase. These are easily the best sounding headphones I've used. If you have considered purchasing these in the past, now is the time, friend.

Alex Lawson

11/14/2024

Fast delivery!!

So far so good, very sturdy build, comfortable, sound great!
Bought out of curiosity, definitely let's those heavy tunes shine.

Paul McLaren

Great headphones

The build quality is great and the sound is incredible on all types of music.

Anthony Day

11/13/2024

Life Changing Sound

45yr old metal-head here who also listens to anything and everything. I don't choose the music I like. It chooses me, but my heart and soul belongs to the metal.

These headphones are pure bliss. There's no right or left can. The music is in your head.

Song recommendations from my first weekend: Descending and Chocolate Chip Trip by TOOL, The Mack by Nevada, the entire Zenith Rise album from I Built The Sky...... pure bliss.

I also highly recommend laying down and closing your eyes. It allows you to feel and hear everything. Enjoy!

FiveseveN

11/03/2024

High Quality Headphones

These headphones have crazy good sound quality. While they are advertised as the perfect headphones for listening to metal, that’s not the only genre that they elevate. Their natural noise blocking is so good it took me 2 weeks to realize I wasn’t using hellblocker mode!

Tyler Small

10/29/2024

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